Access Services Specialist, Forsyth Library


The Access Services Specialist is a key customer-facing position in Forsyth Library. The specialist oversees circulation services, collection of fines and fees, course reserves, public workstations, public printing services, coffee bar management, and event set-up for library programs. They work to ensure friendly and efficient public-facing services that conform to library policy and practice. They are often the first line of communication for any service or customer issues. They must be detail-oriented with strong customer services skills and must enjoy training and supervising student employees. This position is part of the Learning Commons team and reports directly to the Coordinator for Library Operations and indirectly to the Learning Commons Coordinator. They may serve on other university committees or working groups as requested by their supervisor or the Dean. 



RANK: This is an unclassified professional, exempt, 12-month, position 

APPOINTMENT DATE: July 30, 2018 or until filled 

APPLICATION DEADLINE: Review of applications will start immediately and continue until the position is filled. 

BENEFITS: Competitive benefit package 


APPLICATION PROCESS: To apply for this position, please visit Only electronic applications submitted through the webpage will be accepted. 

REQUIRED APPLICATION DOCUMENTS: Applicants should submit a cover letter, resume, and names and contact information for three professional references. Applicant documents should be submitted in one PDF. 

If you have questions regarding the position, please contact: 
Name: Lacey Wegner 
Phone: 785-628-5837 

Forsyth Library fosters learning, scholarship, and enduring connections to history, culture, and heritage as the foundation for knowledge and skills that enrich academics, work, and life. We are the experts our learners and scholars seek first for the acquisition, discovery, application, creation, and curation of high quality information and research and for the preservation of university and regional history and heritage. The library has 18 full time staff members, and over 150 research databases. The library is also home to the university archives, unique special collections, rich digital collections (, an institutional repository ( for research scholarship, and collections of state, federal and international government documents. More information is available on our web site (

Founded in 1902, FHSU is a leading, forward-thinking university of the Midwest, with student enrollment of more than 15,000 (including 4,600+ on the Hays campus, a unique China partnership program with enrollment of 3,500+ students, and Virtual College enrollment at over 6,800+). Over 400 faculty and more than 500 professional and staff support and guide degree and certificate programs for the associate's, bachelor's, and master's programs, and for the Doctorate of Nursing Practice, representing 31 departments within these academic divisions:

Fort Hays State University provides exceptional opportunities for students from Kansas, the region, and the world, and the University attracts goal-oriented students who want premier learning experiences both inside and outside the classroom combined with one-to-one attention and support. FHSU students graduate with the knowledge, professional skills, and confidence to have a competitive edge in their chosen careers. Upon graduation, 95% of FHSU students find a job or placement in graduate school. 

Candidates will discover a locale where professional satisfaction and career achievement are paired with an optimal quality of life. Fort Hays State University is located in Hays, Kansas, a vibrant, growing community of over 20,000 that takes great pride in the University's presence. Hays is a celebration of historic and contemporary contrasts, evidenced in its frontier roots highlighted throughout the city and local museums and in its redeveloped downtown area where residents enjoy one-of-a-kind restaurants, unique shopping, and a vibrant arts scene. This community's commitment to the future inspires Hays businesses to reinvest locally. 

A welcoming and family-centered community, Hays offers premier healthcare services, a growing high-tech and retail business community, and excellent Pre-K and K-12 schools in both the private and public sectors. The City of Hays has long been known as a safe community, and the FHSU campus is recognized by the National Council for Home Safety and Security in 2018 as one of the Top 100 Safest College Campuses in America. For entertainment, recreation, education, employment, or simply for a comfortable place to live, residents of all ages will find in Hays the elements that contribute to a safe, enjoyable, and fulfilling lifestyle. 

Notice of Non-discrimination - Fort Hays State University is an Equal Opportunity Employer and does not discriminate on the basis of gender, race, religion, national origin, color, age, marital status, sexual orientation, genetic information, disability or veteran status. 

Background Check: Final candidate will have consented to and successfully completed a criminal background check if applicable for the position. 

Notice to KPERS retirees applying for a position: Recent legislation changes working-after-retirement rules for both you and your employer if you go back to work for a KPERS employer. Please contact your KPERS representative or for further information on how this might affect you.